X
Tap here to go to the mobile version of the site.

Support Forum

Firefox 18.0, win7, & IE 9 - constant screen freezup, slow i.net speed - everything else working AOK - solution ??

Posted

Operating a single DSL line; direct to a desktop PC operating Win Xp. with a parallel feed via wireless router to a Win 7 laptop.

Both PC's operate normally on everything; SW, browsers, web pages, if Firefox is not used with Win 7 on the Laptop.

When Firefox 18.0 is used with Win. 7 on laptop - both PC's show slowness, freezing etc.

Operating a single DSL line; direct to a desktop PC operating Win Xp. with a parallel feed via wireless router to a Win 7 laptop. Both PC's operate normally on everything; SW, browsers, web pages, if Firefox is not used with Win 7 on the Laptop. When Firefox 18.0 is used with Win. 7 on laptop - both PC's show slowness, freezing etc.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.5
  • Next Generation Java Plug-in 1.6.0_33 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • npToolbarChrome
  • Picasa plugin
  • AmazonMP3DownloaderPlugin 1.0.15
  • GEPlugin
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.1.629
  • Motive Plugin for Mozilla Browsers
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • Office Plugin for Netscape Navigator
  • Windows Multimedia Services DRM Store Plug-In

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

cor-el
  • Top 10 Contributor
  • Moderator
12758 solutions 117253 answers

Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.

Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps. Create a new profile as a test to check if your current profile is causing the problems. See "Creating a profile": *https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files. *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox