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After updating to Firefox 18.0.1, I am getting a "User Registration" page. What is this?

Posted

When I open Mozilla, I get two windows. The one on top is identified as "User Registration"; it is blank except for the line, "%brandDTD; %browserDTD; %baseMenuDTD; %charsetDTD; %textcontextDTD; %customizeToolbarDTD; %placesDTD; %safebrowsingDTD; %aboutHomeDTD; %debuggerDTD; ]>", at the top. If I close that page, my usual home page is right behind it. It is apparently causing no actual problems, but is disconcerting. What is this page, is it asking me to do something (if so, what), and, if not, is there a way to stop it from appearing?

Additional System Details

Installed Plug-ins

  • Next Generation Java Plug-in 10.11.2 for Mozilla browsers
  • Shockwave Flash 11.5 r502
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.01
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealDownloader Plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • iTunes Detector Plug-in
  • Google Update
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.8.638
  • Motive Plugin for Mozilla Browsers
  • Motive Management Plug-in for Mozilla Browsers
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.5.635
  • GEPlugin
  • 5.1.10411.0
  • Picasa plugin
  • Google Updater pluginhttp://pack.google.com/
  • Zylom Plugin
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • 6.0.12.46
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

Application Basics
Name
Firefox
Version
18.0.1
User Agent
Mozilla/5.0 (Windows NT 5.1; rv:18.0) Gecko/20100101 Firefox/18.0
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
avast! WebRep
7.0.1474
true
wrc@avast.com
Consumer Input
8563
true
ConsumerInput@Compete
Coupon Companion
0.85.40
true
crossriderapp4493@crossrider.com
Motive Extension
1.0
true
mcciwbch@motive.com
Printing Helper
2.5
true
dovyjkqcji@dovyjkqcji.org
RealDownloader
1.3.0
true
{34712C68-7391-4c47-94F3-8F88D49AD632}
Skype Click to Call
6.5.0.11422
true
{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
VideoFileDownload - Download YouTube Videos
1.5
true
plugin@videofiledownload.com
Microsoft .NET Framework Assistant
1.1
false
{20a82645-c095-46ed-80e3-08825760534b}
Important Modified Preferences
Name
Value
accessibility.typeaheadfind
true
accessibility.typeaheadfind.flashBar
0
browser.cache.disk.capacity
1048576
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size_cached_value
640000
browser.cache.memory.capacity
65536
browser.display.background_color
#C0C0C0
browser.display.show_image_placeholders
true
browser.display.use_system_colors
true
browser.history_expire_days.mirror
180
browser.places.smartBookmarksVersion
4
browser.search.useDBForOrder
true
browser.startup.homepage
http://www.eastviewchurch.net/
browser.startup.homepage_override.buildID
20130116073211
browser.startup.homepage_override.mstone
18.0.1
browser.urlbar.autocomplete.enabled
true
dom.ipc.plugins.enabled.npcoolirisplugin.dll
false
extensions.lastAppVersion
18.0.1
keyword.URL
http://www.google.com/search?btnI=I%27m+Feeling+Lucky&ie=UTF-8&oe=UTF-8&q=
network.cookie.prefsMigrated
true
network.http.max-connections
48
network.http.max-connections-per-server
16
network.http.max-persistent-connections-per-proxy
16
network.http.max-persistent-connections-per-server
8
network.http.pipelining.maxrequests
8
network.http.request.max-start-delay
0
places.database.lastMaintenance
1359558308
places.history.expiration.transient_current_max_pages
40043
places.history.expiration.transient_optimal_database_size
64067338
places.last_vacuum
1300463361
plugin.expose_full_path
true
print.print_printer
Canon MP480 series Printer
print.printer_Canon_MP480_series_Printer.print_bgcolor
false
print.printer_Canon_MP480_series_Printer.print_bgimages
false
print.printer_Canon_MP480_series_Printer.print_command
print.printer_Canon_MP480_series_Printer.print_downloadfonts
false
print.printer_Canon_MP480_series_Printer.print_edge_bottom
0
print.printer_Canon_MP480_series_Printer.print_edge_left
0
print.printer_Canon_MP480_series_Printer.print_edge_right
0
print.printer_Canon_MP480_series_Printer.print_edge_top
0
print.printer_Canon_MP480_series_Printer.print_evenpages
true
print.printer_Canon_MP480_series_Printer.print_footercenter
print.printer_Canon_MP480_series_Printer.print_footerleft
&PT
print.printer_Canon_MP480_series_Printer.print_footerright
&D
print.printer_Canon_MP480_series_Printer.print_headercenter
print.printer_Canon_MP480_series_Printer.print_headerleft
&T
print.printer_Canon_MP480_series_Printer.print_headerright
&U
print.printer_Canon_MP480_series_Printer.print_in_color
true
print.printer_Canon_MP480_series_Printer.print_margin_bottom
0.5
print.printer_Canon_MP480_series_Printer.print_margin_left
0.5
print.printer_Canon_MP480_series_Printer.print_margin_right
0.5
print.printer_Canon_MP480_series_Printer.print_margin_top
0.5
print.printer_Canon_MP480_series_Printer.print_oddpages
true
print.printer_Canon_MP480_series_Printer.print_orientation
0
print.printer_Canon_MP480_series_Printer.print_page_delay
50
print.printer_Canon_MP480_series_Printer.print_pagedelay
500
print.printer_Canon_MP480_series_Printer.print_paper_data
1
print.printer_Canon_MP480_series_Printer.print_paper_height
11.00
print.printer_Canon_MP480_series_Printer.print_paper_size_type
0
print.printer_Canon_MP480_series_Printer.print_paper_size_unit
0
print.printer_Canon_MP480_series_Printer.print_paper_width
8.50
print.printer_Canon_MP480_series_Printer.print_reversed
false
print.printer_Canon_MP480_series_Printer.print_scaling
0.90
print.printer_Canon_MP480_series_Printer.print_shrink_to_fit
true
print.printer_Canon_MP480_series_Printer.print_to_file
false
print.printer_Canon_MP480_series_Printer.print_unwriteable_margin_bottom
0
print.printer_Canon_MP480_series_Printer.print_unwriteable_margin_left
0
print.printer_Canon_MP480_series_Printer.print_unwriteable_margin_right
0
print.printer_Canon_MP480_series_Printer.print_unwriteable_margin_top
0
privacy.clearOnShutdown.cookies
false
privacy.clearOnShutdown.downloads
false
privacy.clearOnShutdown.formdata
false
privacy.cpd.cookies
false
privacy.cpd.formdata
false
privacy.cpd.sessions
false
privacy.donottrackheader.enabled
true
privacy.item.cache
true
privacy.item.downloads
false
privacy.item.formdata
false
privacy.item.history
false
privacy.item.passwords
false
privacy.popups.showBrowserMessage
false
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.promptOnSanitize
false
privacy.sanitize.sanitizeOnShutdown
true
privacy.sanitize.timeSpan
0
security.csp.enable
false
security.enable_ssl2
true
security.enable_tls
false
security.OCSP.enabled
0
security.warn_viewing_mixed
false
Graphics
Adapter Description
Intel(R) 82865G Graphics Controller
Adapter Drivers
ialmrnt5
Adapter RAM
Unknown
Device ID
0x2572
Direct2D Enabled
Blocked for your graphics driver version.
DirectWrite Enabled
false (0.0.0.0)
Driver Date
9-20-2005
Driver Version
6.14.10.4396
GPU #2 Active
false
GPU Accelerated Windows
0/1 Basic no information
Vendor ID
0x8086
WebGL Renderer
no information
AzureCanvasBackend
cairo
AzureContentBackend
none
AzureFallbackCanvasBackend
none
JavaScript
Incremental GC
true
Accessibility
Activated
false
Prevent Accessibility
0
Library Versions
Expected minimum version
Version in use
NSPR
4.9.4
4.9.4
NSS
3.14.1.0 Basic ECC
3.14.1.0 Basic ECC
NSSSMIME
3.14.1.0 Basic ECC
3.14.1.0 Basic ECC
NSSSSL
3.14.1.0 Basic ECC
3.14.1.0 Basic ECC
NSSUTIL
3.14.1.0
3.14.1.0

Tyler Downer
  • Administrator
  • Moderator
1165 solutions 6639 answers

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Reset Firefox – easily fix most problems article.

Did this fix your problems? Please report back to us!

Question owner

Thanks for the suggestion. I did as instructed, but it made no difference. I still get that "User Registration" page in addition to my home page. As I said, it appears not to be hurting anything; all I have to do is close it, but it just makes me wonder what's happening now that hasn't happened before.