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Someone has hijacked my email and is sending links to all of my contacts!


Just got online to find I have 38 failure notices from emails I didn't send. In a copy of each message, there is a link at the bottom for something I've never heard of, and it appears that someone is sending these links in my name to everyone on my contact list. What should I do???

Additional System Details

Installed Plug-ins

  • npsitesafety
  • Shockwave Flash 11.5 r502
  • Adobe PDF Plug-In For Firefox and Netscape "9.5.3"
  • Next Generation Java Plug-in 1.6.0_37 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Google Update
  • MindSpark Toolbar Platform Plugin Stub for 32-bit Windows
  • GEPlugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • iTunes Detector Plug-in
  • Coupons, Inc. Coupon Printer Plugin
  • Coupons, Inc. Coupon Printer DLL
  • ActiveTouch General Plugin Container Version 103
  • Java(TM) Platform SE binary
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • DRM Store Netscape Plugin
  • Npdsplay dll
  • npunagi2
  • RealJukebox Netscape Plugin


  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:14.0) Gecko/20100101 Firefox/14.0.1

More Information

  • Administrator
123 solutions 709 answers

Hi Robin!

I'm sorry to hear that.

Unfortunately this is the Firefox support forum and you will need to find help in your email provider.

For now, I will recommend you to change the password of your email address. I can't give you the specific steps because that changes from provider to provider.

Best, Ibai