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CAN"T GET ON LINE

Posted

how the heck am I going to read your E -mail if I can;t get on line

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 10.1.3
  • 4.1.10329.0
  • My Web Search Plugin Stub for 32-bit Windows
  • Shockwave Flash 11.0 r1
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Office Plugin for Netscape Navigator

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:15.0) Gecko/20100101 Firefox/15.0.1

More Information

Tyler Downer
  • Administrator
  • Moderator
1164 solutions 6636 answers

Please update to Firefox 18.0.1 Update Firefox to the latest version then please clarify what problem you are having

cor-el
  • Top 10 Contributor
  • Moderator
10749 solutions 96724 answers

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

If you can't access any websites then a possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: