aol will not recognize my pass word
after 20 years , aol will not recognize my pass word , and tells me there are no records when I click on forgot pass word
Additional System Details
- Adobe PDF Plug-In For Firefox and Netscape 10.1.3
- My Web Search Plugin Stub for 32-bit Windows
- Shockwave Flash 11.0 r1
- NPRuntime Script Plug-in Library for Java(TM) Deploy
- Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
- Office Plugin for Netscape Navigator
- User Agent: Mozilla/5.0 (Windows NT 5.1; rv:15.0) Gecko/20100101 Firefox/15.0.1
This can be caused by corrupted cookies or cookies that aren't send or otherwise blocked.
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
Please Update to the latest Firefox 18.0.x version.
- Help > About Firefox
The Firefox Firefox 15.0.1 version that you currently run is no longer supported with security updates