Recent answers to Fresh install of Windows 7 after hard drive failure: recovery key used on original drive no longer works?https://support.mozilla.org/en-US/questions/9489262013-01-30T13:19:22-08:00Where would I find those files?
EDIT: I'd also forgotten my Sync password, and had it reset--would 2013-01-30T13:19:22-08:00reeddmhttps://support.mozilla.org/en-US/questions/948926#answer-403460<p>Where would I find those files?
</p><p>EDIT: I'd also forgotten my Sync password, and had it reset--would that have changed my key?
</p><p>EDIT EDIT: I do happen to have found the old password, and the encryption phrase that went with it (I'd screenshotted the Saved Passwords window from the original install.) What do I do now?
</p>Do you still have the signons.sqlite and key3.db files from the IT setup?
You can find the sync acco2013-01-30T09:39:54-08:00cor-elhttps://support.mozilla.org/en-US/questions/948926#answer-403370<p>Do you still have the signons.sqlite and key3.db files from the IT setup?
</p><p>You can find the sync account password and the sync (recovery) key in the password manager on computers where a sync account with a specific e-mail address has been set up.
</p><p>Look for:
</p>
<ul><li> chrome://weave (Mozilla Services Password)
</li><li> chrome://weave (Mozilla Services Encryption Passphrase)
</li></ul>