Question

Sync password does not work

My hard drive was starting to crash and I was going to have someone come out and put in a new one for me. I couldn't find out how to back up my info so I figured I could sync my info and get it from firefox later. I wrote down the password and saved it in a file that I later recovered from my hard drive. The password, name, and sync password do not get me my information. I know the sync password is correct because I got it down twice. I really really need some of that information and I can't just create a new sync password since my old hardrive is long gone and creating a new password says it will delete the old saved information. Please, please, please, tell me there is something I can do to retrieve my info?

I can sign in to my sync account

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