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how stop ad videos from starting when I open FIrefox

Posted

Whenever I start Firefox, unwanted advertising videos start playing in a superimposed window that I can't turn off. Should these not be stopped by popup blocker?

Chosen solution

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Reset Firefox – easily fix most problems article.

Did this fix your problems? Please report back to us!

Read this answer in context 2

Additional System Details

Installed Plug-ins

  • npsitesafety
  • MindSpark Toolbar Platform Plugin Stub for 32-bit Windows
  • Shockwave Flash 11.5 r502
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.5
  • Foxit PhantomPDF Plug-In For Firefox and Netscape
  • Sony Reader Application Detector Plugin
  • iTunes Detector Plug-in
  • Next Generation Java Plug-in 1.6.0_37 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Windows Activation Technologies Plugin for Mozilla
  • 5.1.10411.0
  • Musicnotes Viewer plugin 1.19.0 For more information visit www.musicnotes.com
  • ScorchPlugin

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

Tyler Downer
  • Administrator
  • Moderator
1165 solutions 6643 answers

Chosen Solution

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Reset Firefox – easily fix most problems article.

Did this fix your problems? Please report back to us!

Question owner

Thanks, Tyler, but I think I my unwanted ads were being put in by Google. I also unsubscribed to some kind of coupon deal that I hadn't been aware I was signed up for. So the problem is solved (for now!) Thanks again. --John