I have windows 2000 prof. and i am having problems with my firefox browser, freeze-ups etc. i have explorer 6 as my default browser. Can you help me?

Unable to upgrade Explorer 6, as well as firefox. Computer tells me it can not find an access point or path can not be found. System: Compaq Preserio,Microsoft 2000 5.00.2195. I continue to have issues with freeze-up, downloads, web browsing, e-mail browsing etc. My web co. is Juno and they use Explorer as their default browse. I have contacted them many times with no luck. Is the anything you can help me with here. I have a limited budget, for I am unemployed and need this computer to help me find a job. Can you please help me with these issues?

                                                                       Sincerely, Ernest Caron
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