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firefox 18.0 can't open a web page

Posted

I installed Firefox 18.0.1 and when I start it, firefox does open but I cannot open any web page. It just keeps searching and searching. But never upload a web pagen no matter which page it is. And I am connected to the internet as I can open any pages with Safari or Google chrome. When I unistall v 18.0.1 and go back to 17.0.1, Firefox works fine. The info I pasted below is from v 17 I use window 7

Thank you

Frederic

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.5
  • BlackBerry WebSL Browser Plug-In
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • 4.1.10111.0
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:17.0) Gecko/20100101 Firefox/17.0

More Information

Application Basics
Name
Firefox
Version
17.0.1
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:17.0) Gecko/20100101 Firefox/17.0
Profile Folder
Show Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Important Modified Preferences
Name
Value
browser.cache.disk.capacity
358400
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size.use_old_max
false
browser.cache.disk.smart_size_cached_value
358400
browser.places.smartBookmarksVersion
4
browser.startup.homepage
http://ca.my.msn.com/
browser.startup.homepage_override.buildID
20121128204232
browser.startup.homepage_override.mstone
17.0.1
browser.tabs.loadInBackground
false
browser.tabs.warnOnClose
false
extensions.lastAppVersion
17.0.1
font.language.group
x-western
font.minimum-size.ar
1
font.minimum-size.el
1
font.minimum-size.he
1
font.minimum-size.ja
1
font.minimum-size.ko
1
font.minimum-size.th
1
font.minimum-size.tr
1
font.minimum-size.x-armn
1
font.minimum-size.x-baltic
1
font.minimum-size.x-beng
1
font.minimum-size.x-cans
1
font.minimum-size.x-central-euro
1
font.minimum-size.x-cyrillic
1
font.minimum-size.x-devanagari
1
font.minimum-size.x-ethi
1
font.minimum-size.x-geor
1
font.minimum-size.x-gujr
1
font.minimum-size.x-guru
1
font.minimum-size.x-khmr
1
font.minimum-size.x-knda
1
font.minimum-size.x-mlym
1
font.minimum-size.x-orya
1
font.minimum-size.x-sinh
1
font.minimum-size.x-tamil
1
font.minimum-size.x-telu
1
font.minimum-size.x-tibt
1
font.minimum-size.x-unicode
1
font.minimum-size.x-user-def
1
font.minimum-size.x-western
1
font.minimum-size.zh-CN
1
font.minimum-size.zh-HK
1
font.minimum-size.zh-TW
1
gfx.direct3d.prefer_10_1
true
network.cookie.cookieBehavior
0
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1358871827
places.history.expiration.transient_current_max_pages
104288
privacy.clearOnShutdown.cookies
false
privacy.sanitize.migrateFx3Prefs
true
security.warn_submit_insecure
false
security.warn_submit_insecure.show_once
false
security.warn_viewing_mixed
false
security.warn_viewing_mixed.show_once
false
Graphics
Adapter Description
Intel(R) HD Graphics Family
Vendor ID
0x8086
Device ID
0x0126
Adapter RAM
Unknown
Adapter Drivers
igdumd64 igd10umd64 igd10umd64 igdumdx32 igd10umd32 igd10umd32
Driver Version
8.15.10.2622
Driver Date
1-10-2012
Direct2D Enabled
true
DirectWrite Enabled
true (6.1.7601.17789)
ClearType Parameters
ClearType parameters not found
WebGL Renderer
Google Inc. -- ANGLE (Intel(R) HD Graphics Family) -- OpenGL ES 2.0 (ANGLE 1.0.0.1242)
GPU Accelerated Windows
1/1 Direct3D 10
AzureCanvasBackend
direct2d
AzureFallbackCanvasBackend
cairo
AzureContentBackend
direct2d
JavaScript
Incremental GC
1
Accessibility
Activated
0
Prevent Accessibility
0
Library Versions
Expected minimum version
Version in use
NSPR
4.9.2
4.9.2
NSS
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS Util
3.13.6.0
3.13.6.0
NSS SSL
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS S/MIME
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC