X
Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

Can't login to Firefox.

Posted

I am trying to download an add-on. I tried logging in, it rejected my password. It kept putting a password in the space that was too long for it to be mine. I would erase it & enter mine - rejected. I tried resetting my password - with success...still won't do anything but go right back to the login page. I am correctly entering the captcha words, too. Going around in circles. I am using a Galaxy S3 ICS.

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Android; Mobile; rv:17.0) Gecko/17.0 Firefox/17.0

More Information

Tyler Downer
  • Administrator
  • Moderator
1165 solutions 6641 answers

First, please update Firefox to 18.

Second, why are you trying to put in a password to install an add-on? That's confusing me. Addons for Firefox don't require a password or captcha