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whenever i use mozilla firefox. i am seeing black horizontal lines which fills the whole screen covering all the view of whatever site im on (e.g. facebook)

Posted

this problem doesnt occur with Internet explorere or Chrome

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • np-mswmp
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • QQ2011
  • SiteAdvisor
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealDownloader Plugin
  • Google Talk Plugin Video Accelerator version:0.1.44.23
  • Version 3.10.2.10212
  • Facebook Video Calling Plugin
  • Facebook Desktop Plugin
  • Next Generation Java Plug-in 1.6.0_37 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Google Update
  • Yahoo Application State Plugin version 1.0.0.7
  • 4.1.10329.0
  • VLC media player Web Plugin 2.0.0
  • NPTXSSO Dynamic Link Library
  • GEPlugin
  • McAfee MSC FF plugin DLL
  • My Web Search Plugin Stub for 32-bit Windows
  • DivX VOD Helper Plug-in
  • Foxit Reader Plug-In For Firefox and Netscape
  • DivX Web Player version 2.0.3.4
  • BrowserPlus -- Improve your browser! -- http://browserplus.yahoo.com/
  • NPWLPG
  • The plug-in allows you to open and edit files using Microsoft Office applications

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

Application Basics
Name
Firefox
Version
18.0.1
User Agent
Mozilla/5.0 (Windows NT 6.1; rv:18.0) Gecko/20100101 Firefox/18.0
Profile Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
GamingWonderland2.73.0.65312falsegtffxtbr@GamingWonderland.comMyWebFace2.73.0.64731false5affxtbr@MyWebFace_5a.comVideoDownloadConverter2.71.0.65218false4zffxtbr@VideoDownloadConverter_4z.com
Important Modified Preferences
Name
Value
browser.cache.disk.capacity358400browser.cache.disk.smart_size.first_runfalsebrowser.cache.disk.smart_size.use_old_maxfalsebrowser.cache.disk.smart_size_cached_value358400browser.places.smartBookmarksVersion4browser.startup.homepage_override.buildID20130116073211browser.startup.homepage_override.mstone18.0.1dom.mozApps.usedtrueextensions.lastAppVersion18.0.1network.cookie.prefsMigratedtrueplaces.history.expiration.transient_current_max_pages52832privacy.sanitize.migrateFx3Prefstruesecurity.warn_viewing_mixedfalse
Graphics
Adapter DescriptionNVIDIA GeForce 7025 / NVIDIA nForce 630aAdapter Driversnvd3dumAdapter RAM32Device ID0x03d6Direct2D Enabledno informationDirectWrite Enabledfalse (6.1.7600.16385)Driver Date10-2-2012Driver Version9.18.13.697GPU #2 ActivefalseGPU Accelerated Windows1/1 Direct3D 9Vendor ID0x10deWebGL RendererGoogle Inc. -- ANGLE (NVIDIA GeForce 7025 / NVIDIA nForce 630a)
AzureCanvasBackendcairoAzureContentBackendnoneAzureFallbackCanvasBackendnone
ThebesLayerD3D9::CreateNewTextures(): Failed to create texture Error code: 2289436780ThebesLayerD3D9::CreateNewTextures(): Failed to create texture Error code: 2289436780ThebesLayerD3D9::CreateNewTextures(): Failed to create texture Error code: 2289436780ThebesLayerD3D9::CreateNewTextures(): Failed to create texture Error code: 2289436780ThebesLayerD3D9::CreateNewTextures(): Failed to create texture Error code: 2289436780ThebesLayerD3D9::CreateNewTextures(): Failed to create texture Error code: 2289436780ThebesLayerD3D9::CreateNewTextures(): Failed to create texture Error code: 2289436780ThebesLayerD3D9::CreateNewTextures(): Failed to create texture Error code: 2289436780ThebesLayerD3D9::CreateNewTextures(): Failed to create texture Error code: 2289436780
JavaScript
Incremental GC
true
Accessibility
Activated
false
Prevent Accessibility
0
Library Versions
Expected minimum versionVersion in useNSPR4.9.44.9.4NSS3.14.1.0 Basic ECC3.14.1.0 Basic ECCNSSSMIME3.14.1.0 Basic ECC3.14.1.0 Basic ECCNSSSSL3.14.1.0 Basic ECC3.14.1.0 Basic ECCNSSUTIL3.14.1.03.14.1.0

cor-el
  • Top 10 Contributor
  • Moderator
10749 solutions 96724 answers

Helpful Reply

Try to disable hardware acceleration in Firefox.