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How can i stop National Survey Pop Ups? and Win an Iphone pop-up?

Posted

When I press on a 'Link' I invariably get diverted to a 'Survey Page'. At other times when 'hovering' on a link, I keep getting 'Win an iPhone 5' pop-up! How can i stop both appearing?

Chosen solution

One of 2: Malicious plugins in Firefox (disable them control panel) and run Adwcleaner : [www.bleepingcomputer.com/download/adwcleaner/] Or Malware Run TDSS Killer http://support.kaspersky.com/faq/?qid=208283363 and Hitman Pro or Spyhunter

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Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.5
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • iTunes Detector Plug-in
  • Google Update
  • GEPlugin
  • 5.1.10411.0
  • Office Plugin for Netscape Navigator

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

philipp
  • Top 10 Contributor
  • Moderator
2042 solutions 8887 answers

Helpful Reply

hello, this sounds like a problem possibly caused by malware on your pc. please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and do a full scan of your system with the security software that you have in place and different other tool like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

Giedrius_M 18 solutions 157 answers

Chosen Solution

One of 2: Malicious plugins in Firefox (disable them control panel) and run Adwcleaner : [www.bleepingcomputer.com/download/adwcleaner/] Or Malware Run TDSS Killer http://support.kaspersky.com/faq/?qid=208283363 and Hitman Pro or Spyhunter

Question owner

many thanks to all who answered. I think I've solved it now. Hope so any way! It seemed to be 'Madpersons' answer of Add ons and extensions. There were about 6 items i removed and it seems to have done the trick! many thanks! Ron