X
Tap here to go to the mobile version of the site.

Support Forum

This thread was archived. Please ask a new question if you need help.

If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

bob_goa
bob_goa
Posted

If your computer or network is protected by a firewall or proxy, make sure 

   that Firefox is permitted to access the Web.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.
  • Question details
    Product Firefox
    Topic Fix problems with websites (Facebook, YouTube, webmail etc.)
    System Details
    • Windows 7
    • Firefox 16.0

Additional System Details

Installed Plug-ins

  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe PDF Plug-In For Firefox and Netscape "9.5.3"
  • Next Generation Java Plug-in 1.6.0_37 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • MindSpark Toolbar Platform Plugin Stub for 32-bit Windows
  • Google Talk Plugin Video Accelerator version:0.1.44.23
  • Version 3.10.2.10212
  • Facebook Video Calling Plugin
  • Google Update
  • Yahoo Application State Plugin version 1.0.0.7
  • Daily Fitness Center Installer Plugin Stub for 32-bit Windows
  • 4.1.10329.0
  • Shockwave Flash 11.1 r102
  • iTunes Detector Plug-in
  • BlackBerry WebSL Browser Plug-In

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:16.0) Gecko/20100101 Firefox/16.0

More Information

Close
bob_goa
bob_goa
Posted

Helpful Reply

If your computer or network is protected by a firewall or proxy, make sure 

   that Firefox is permitted to access the Web.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.
bob_goa
bob_goa
Posted

Question owner

If your computer or network is protected by a firewall or proxy, make sure 

   that Firefox is permitted to access the Web.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.
cor-el
cor-el
  • Top 10 Contributor
  • Moderator
16658 solutions 150573 answers
Posted

Helpful Reply

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

See also:

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program. Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process. See: *https://support.mozilla.org/kb/Server+not+found *https://support.mozilla.org/kb/Firewalls See also: *http://kb.mozillazine.org/Error_loading_websites