Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When downloading a file, only the first word of the attached file is included in the 'file name' field, not the entire file name, as it used to.

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by cor-el

more options

Regardless of filetype, only the first word of the file is filled into the "Enter name of file to save to..." dialog box. I'm set up to 'save file' in the FF Options > Applications tab for the basic MS and Adobe files. To successfully use/find the downloaded file, I type in the remainder of the file name. Have I overlooked an additional setting? Running FF 18.0 on a Win7 PC.

Regardless of filetype, only the first word of the file is filled into the "Enter name of file to save to..." dialog box. I'm set up to 'save file' in the FF Options > Applications tab for the basic MS and Adobe files. To successfully use/find the downloaded file, I type in the remainder of the file name. Have I overlooked an additional setting? Running FF 18.0 on a Win7 PC.

All Replies (1)

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

A possible cause is that the server sends a wrong response header.

The server may not comply to RFC 5987 and sends a wrong Content-Disposition:attachment; filename header.