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I have 16.0.1 and when I update to 18.0.1 it stays at 16.0.1, any suggestions?

Posted

you show 18.0.1 which i downloaded as a .dmg . when I click on it, it looks like it is installing. After a restart I still get 16.0.1 . ANy suggestions.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • Adobe® Acrobat® Plug-in for Web Browsers, Version 10.1.5
  • RocketLife Software Component
  • Displays Java applet content, or a placeholder if Java is not installed.
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Garmin Communicator Plug-in Version 4.0.2.6

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:16.0) Gecko/20100101 Firefox/16.0

More Information

I have a 27" iMac running OS X 10.8.2

Tyler Downer
  • Administrator
  • Moderator
1165 solutions 6641 answers

Update Firefox to the latest version

cor-el
  • Top 10 Contributor
  • Moderator
10761 solutions 96860 answers

Make sure that Firefox gets installed properly.

Open the Firefox disk image (DMG) file and drag the Firefox program to the application folder on your hard drive. You shouldn't double-click the Firefox application to run it from the disk image, but drag it out of the DMG folder instead.