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Not receiving the email to enable reset of my Sync password. Have tried several times across days. No email.

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  • 8 have this problem

I had to change my Sync password a couple of weeks ago for security reasons, but now neither password works. Attempts to reset my password via the email method don't work, because while Sync says it has sent one, I never receive it. According to Sync, the email address associated with the account is still active.

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  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0

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