I am trying to delete cookies and temporary internet files, but the top of my FIREFOX screen for Vista is blank!!! urgent that I do right now. Kay Lipton (Email removed by mod)
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The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.
To Reset Firefox do the following:
- Go to Firefox > Help > Troubleshooting Information.
- Click the "Reset Firefox" button.
- Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
- Firefox will open with all factory defaults applied.
Further information can be found in the Refresh Firefox - reset add-ons and settings article.
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Hi Tyler, I am an Ozzie..I have aquired a domain on GoDaddy.com called www.artlipton.net My problem arose when i was trying to inspect my stats.. I went through the instructed motions and get pipped at the final post every time...new password refused...no entry to stats..bah! I complained and was told to go to Firefox and clear browsing data,cookies etc. Well, I thought that i had gone through all those motions as you consequently re-iterated....however, i still get a refusal of entry in to Authentication Required in the GoDaddy Web Statistics. NONPLUSSED!! Have a great day! Kay Lipton
Make sure that you do not run Firefox in full screen mode (press F11 or Fn + F11 to toggle; Mac: command+Shift+F).
Make sure that toolbars like the "Navigation Toolbar" and the "Bookmarks Toolbar" are visible:
- Firefox > Options
- "View > Toolbars"
You can also check for problems with the localstore.rdf file.