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Suddenly, overnight, I can no longer schedule posts on my Facebook page using Firefox.

Posted

When I try to schedule posts on my Facebook page, and click "Year" no drop-down menu appears (as it used to). It works fine in Chrome, but not Firefox, on either my PC (Windows 7) or laptop (also Windows 7).

I'm using version 18.01 (the most up to date). I've disabled all add-ons and plug-ins; I've cleared the cache and cookies; I've tried running FF in Safe Mode. I've rebooted the PC.

Any help gratefully accepted.

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape "9.5.3"
  • Amazon MP3 Downloader Plugin 1.0.17
  • Shockwave Flash 10.3 r183
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • iTunes Detector Plug-in
  • Nitro PDF plugin for Firefox and Chrome
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.8.638
  • Next Generation Java Plug-in 10.9.2 for Mozilla browsers
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • 5.1.10411.0
  • npToolbarChrome
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.3.633
  • GEPlugin
  • Plugin for Wacom tablets.
  • Wacom Dynamic Link Library
  • RealJukebox Netscape Plugin
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • 6.0.12.1675
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • 1.6.0028.1
  • np-mswmp
  • PDF-XChange Viewer Netscape Gecko Plugin

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

Application Basics
Name
Firefox
Version
18.0.1
User Agent
Mozilla/5.0 (Windows NT 6.1; rv:18.0) Gecko/20100101 Firefox/18.0
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
AddThis
3.5.9
true
{3e0e7d2a-070f-4a47-b019-91fe5385ba79}
ColorZilla
2.8
true
{6AC85730-7D0F-4de0-B3FA-21142DD85326}
Customizable Shortcuts
0.5.10
true
customizable-shortcuts@timtaubert.de
Firebug
1.11.1
true
firebug@software.joehewitt.com
Google Reader Watcher
1.7.4
true
grwatcher@ajnasz.hu
Microsoft .NET Framework Assistant
0.0.0
true
{20a82645-c095-46ed-80e3-08825760534b}
Sidebar Bookmark Selector
3.0
true
sidebarBookmarkSelector@alice
Adblock Plus
2.2.1
false
{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Google Gears
0.5.36.0
false
{000a9d1c-beef-4f90-9363-039d445309b8}
Tab Mix Plus
0.4.0.4
false
{dc572301-7619-498c-a57d-39143191b318}
Trend Micro BEP Firefox Extension
7.1.0.1104
false
{38783831-6098-4faa-A9C9-1EE1E343F4D2}
Trend Micro NSC Firefox Extension
6.8.0.1096
false
{22C7F6C6-8D67-4534-92B5-529A0EC09405}
Trend Micro Toolbar
5.4.0.1034
false
{22181a4d-af90-4ca3-a569-faed9118d6bc}
Important Modified Preferences
Name
Value
accessibility.typeaheadfind.casesensitive
1
accessibility.typeaheadfind.flashBar
0
browser.cache.check_doc_frequency
1
browser.cache.disk.capacity
358400
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size.use_old_max
false
browser.cache.disk.smart_size_cached_value
358400
browser.display.background_color
#C0C0C0
browser.display.use_system_colors
true
browser.history_expire_days.mirror
180
browser.history_expire_days_min
120
browser.places.importBookmarksHTML
false
browser.places.importDefaults
false
browser.places.leftPaneFolderId
-1
browser.places.migratePostDataAnnotations
false
browser.places.smartBookmarksVersion
4
browser.places.updateRecentTagsUri
false
browser.privatebrowsing.dont_prompt_on_enter
true
browser.search.context.loadInBackground
true
browser.search.openintab
true
browser.search.update
false
browser.search.useDBForOrder
true
browser.startup.homepage
http://news.google.co.uk/nwshp?hl=en&tab=wn
browser.startup.homepage_override.buildID
20130116073211
browser.startup.homepage_override.mstone
18.0.1
browser.tabs.closeWindowWithLastTab
false
browser.tabs.insertRelatedAfterCurrent
false
browser.tabs.loadBookmarksInBackground
true
browser.tabs.loadDivertedInBackground
true
browser.tabs.onTop
false
browser.tabs.selectOwnerOnClose
false
browser.tabs.warnOnClose
false
dom.max_script_run_time
1800
extensions.lastAppVersion
18.0.1
font.default.x-western
sans-serif
font.name.sans-serif.x-western
Calibri
general.autoScroll
false
gfx.direct3d.prefer_10_1
true
network.cookie.prefsMigrated
true
network.http.proxy.version
1.0
network.image.imageBehavior
0
places.database.lastMaintenance
1358957037
places.history.expiration.transient_current_max_pages
87188
places.history.expiration.transient_optimal_database_size
139499438
places.last_vacuum
1300017456
print.print_printer
hp LaserJet 1012
print.printer_hp_LaserJet_1012.print_bgcolor
false
print.printer_hp_LaserJet_1012.print_bgimages
false
print.printer_hp_LaserJet_1012.print_command
print.printer_hp_LaserJet_1012.print_downloadfonts
false
print.printer_hp_LaserJet_1012.print_edge_bottom
0
print.printer_hp_LaserJet_1012.print_edge_left
0
print.printer_hp_LaserJet_1012.print_edge_right
0
print.printer_hp_LaserJet_1012.print_edge_top
0
print.printer_hp_LaserJet_1012.print_evenpages
true
print.printer_hp_LaserJet_1012.print_footercenter
print.printer_hp_LaserJet_1012.print_footerleft
&PT
print.printer_hp_LaserJet_1012.print_footerright
&D
print.printer_hp_LaserJet_1012.print_headercenter
print.printer_hp_LaserJet_1012.print_headerleft
&T
print.printer_hp_LaserJet_1012.print_headerright
&U
print.printer_hp_LaserJet_1012.print_in_color
true
print.printer_hp_LaserJet_1012.print_margin_bottom
0.5
print.printer_hp_LaserJet_1012.print_margin_left
0.5
print.printer_hp_LaserJet_1012.print_margin_right
0.5
print.printer_hp_LaserJet_1012.print_margin_top
0.5
print.printer_hp_LaserJet_1012.print_oddpages
true
print.printer_hp_LaserJet_1012.print_orientation
0
print.printer_hp_LaserJet_1012.print_page_delay
50
print.printer_hp_LaserJet_1012.print_pagedelay
500
print.printer_hp_LaserJet_1012.print_paper_data
9
print.printer_hp_LaserJet_1012.print_paper_height
11.00
print.printer_hp_LaserJet_1012.print_paper_size_type
0
print.printer_hp_LaserJet_1012.print_paper_size_unit
1
print.printer_hp_LaserJet_1012.print_paper_width
8.50
print.printer_hp_LaserJet_1012.print_reversed
false
print.printer_hp_LaserJet_1012.print_scaling
0.80
print.printer_hp_LaserJet_1012.print_shrink_to_fit
false
print.printer_hp_LaserJet_1012.print_to_file
false
print.printer_hp_LaserJet_1012.print_unwriteable_margin_bottom
0
print.printer_hp_LaserJet_1012.print_unwriteable_margin_left
0
print.printer_hp_LaserJet_1012.print_unwriteable_margin_right
0
print.printer_hp_LaserJet_1012.print_unwriteable_margin_top
0
print.printer_hp_LaserJet_1012_Driver.print_bgcolor
false
print.printer_hp_LaserJet_1012_Driver.print_bgimages
false
print.printer_hp_LaserJet_1012_Driver.print_command
print.printer_hp_LaserJet_1012_Driver.print_downloadfonts
false
print.printer_hp_LaserJet_1012_Driver.print_edge_bottom
0
print.printer_hp_LaserJet_1012_Driver.print_edge_left
0
print.printer_hp_LaserJet_1012_Driver.print_edge_right
0
print.printer_hp_LaserJet_1012_Driver.print_edge_top
0
print.printer_hp_LaserJet_1012_Driver.print_evenpages
true
print.printer_hp_LaserJet_1012_Driver.print_footercenter
print.printer_hp_LaserJet_1012_Driver.print_footerleft
&PT
print.printer_hp_LaserJet_1012_Driver.print_footerright
&D
print.printer_hp_LaserJet_1012_Driver.print_headercenter
print.printer_hp_LaserJet_1012_Driver.print_headerleft
&T
print.printer_hp_LaserJet_1012_Driver.print_headerright
&U
print.printer_hp_LaserJet_1012_Driver.print_in_color
true
print.printer_hp_LaserJet_1012_Driver.print_margin_bottom
0.5
print.printer_hp_LaserJet_1012_Driver.print_margin_left
0.5
print.printer_hp_LaserJet_1012_Driver.print_margin_right
0.5
print.printer_hp_LaserJet_1012_Driver.print_margin_top
0.5
print.printer_hp_LaserJet_1012_Driver.print_oddpages
true
print.printer_hp_LaserJet_1012_Driver.print_orientation
1
print.printer_hp_LaserJet_1012_Driver.print_pagedelay
500
print.printer_hp_LaserJet_1012_Driver.print_paper_data
9
print.printer_hp_LaserJet_1012_Driver.print_paper_height
11.00
print.printer_hp_LaserJet_1012_Driver.print_paper_size_type
0
print.printer_hp_LaserJet_1012_Driver.print_paper_size_unit
1
print.printer_hp_LaserJet_1012_Driver.print_paper_width
8.50
print.printer_hp_LaserJet_1012_Driver.print_reversed
false
print.printer_hp_LaserJet_1012_Driver.print_scaling
1.00
print.printer_hp_LaserJet_1012_Driver.print_shrink_to_fit
true
print.printer_hp_LaserJet_1012_Driver.print_to_file
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print.printer_hp_LaserJet_1012_Driver.print_unwriteable_margin_bottom
0
print.printer_hp_LaserJet_1012_Driver.print_unwriteable_margin_left
0
print.printer_hp_LaserJet_1012_Driver.print_unwriteable_margin_right
0
print.printer_hp_LaserJet_1012_Driver.print_unwriteable_margin_top
0
privacy.clearOnShutdown.cache
false
privacy.clearOnShutdown.cookies
false
privacy.clearOnShutdown.downloads
false
privacy.clearOnShutdown.formdata
false
privacy.clearOnShutdown.sessions
false
privacy.cpd.downloads
false
privacy.cpd.formdata
false
privacy.cpd.history
false
privacy.cpd.sessions
false
privacy.donottrackheader.enabled
true
privacy.popups.showBrowserMessage
false
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false
Graphics
Adapter Description
ATI Radeon HD 4800 Series
Adapter Drivers
aticfx32 aticfx32 aticfx32 atiumdag atidxx32 atiumdva
Adapter RAM
512
ClearType Parameters
Gamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 200
Device ID
0x9442
Direct2D Enabled
true
DirectWrite Enabled
true (6.1.7601.17789)
Driver Date
4-19-2011
Driver Version
8.850.0.0
GPU #2 Active
false
GPU Accelerated Windows
1/1 Direct3D 10
Vendor ID
0x1002
WebGL Renderer
Google Inc. -- ANGLE (ATI Radeon HD 4800 Series )
AzureCanvasBackend
direct2d
AzureContentBackend
direct2d
AzureFallbackCanvasBackend
cairo
JavaScript
Incremental GC
true
Accessibility
Activated
true
Prevent Accessibility
0
Library Versions
Expected minimum version
Version in use
NSPR
4.9.4
4.9.4
NSS
3.14.1.0 Basic ECC
3.14.1.0 Basic ECC
NSSSMIME
3.14.1.0 Basic ECC
3.14.1.0 Basic ECC
NSSSSL
3.14.1.0 Basic ECC
3.14.1.0 Basic ECC
NSSUTIL
3.14.1.0
3.14.1.0

Nico Travassos 2 solutions 12 answers

Hi

Press Menu - go to help tab and click reset Firefox then Login in Facebook see if you have the same issue.

Question owner

Hi Nico,

I've already tried resetting FF (Help>Troubleshooting information>) and it didn't make any difference.

Nico Travassos 2 solutions 12 answers

Then it should be a facebook issue because i was having a similar problem on my chrome so i dealt it is Firefox:)

Which version are you running of firefox?

Question owner

I've reported it to Facebook too. I'm running the latest FF -18.01

Nico Travassos 2 solutions 12 answers

Ya must be Facebook hey.

i also had my problem reported which i thought was firefox and they only took a month to respond to me lol. :)

sorry i cant be more of help.

Question owner

Well, what do you know - it's fixed now!

Since I posted my original query above, I ran Microsoft Safety Scanner on my PC (http://www.microsoft.com/security/scanner/en-gb/default.aspx), which found 19 infected files & fixed them (I run Trend Micro weekly and it hadn't found these). I also upgraded Java on my PC. So perhaps it was this that fixed the issue.

However, the Facebook issue is also fixed on the laptop, where I DIDN'T run Microsoft Safety Scanner or upgrade Java.

So it seems that Facebook must have done something at their end.

Thank you for trying (and listening), Nico!

Nico Travassos 2 solutions 12 answers

Its my pleasure.

if you have any other issues relating Firefox, Submit a new topic and i will get back to you!

Enjoy your day!