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Doesn't remember site info

Posted

I use Easyfundraising as a search engine as it donates money to the charity of my choice. Previous versions of Firefox remembered which charity I had selected even though I turned off remember forms and remember passwords as I do not want these features. I've had to reload my operating system recently and ended up with the latest version of Firefox but I cant seem to get it to remember my charity. Does anyone have any clues?

By the way, when you log into this forum you need a username (that is different to your email address) and a password. If you have forgotten both (as I had) the 'reset password' feature does not enable you to get a reminder about your username - so how can you log in?!

I use Easyfundraising as a search engine as it donates money to the charity of my choice. Previous versions of Firefox remembered which charity I had selected even though I turned off remember forms and remember passwords as I do not want these features. I've had to reload my operating system recently and ended up with the latest version of Firefox but I cant seem to get it to remember my charity. Does anyone have any clues? By the way, when you log into this forum you need a username (that is different to your email address) and a password. If you have forgotten both (as I had) the 'reset password' feature does not enable you to get a reminder about your username - so how can you log in?!

Additional System Details

Installed Plug-ins

  • 4.1.10329.0
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape
  • NPWLPG

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:17.0) Gecko/20100101 Firefox/17.0

More Information

Tyler Downer
  • Top 25 Contributor
  • Administrator
  • Moderator
1283 solutions 8489 answers
Please update to Firefox 18.0.1 [[Update Firefox to the latest version]] Then read [[Websites look wrong or appear differently than they should]]
cor-el
  • Top 10 Contributor
  • Moderator
13054 solutions 119545 answers

Such details may be stored in a cookie, so make sure that you keep such a cookie.

  • Create an allow cookie exception (Tools > Options > Privacy > Cookies: Exceptions) to keep such a cookie, especially for secure websites and if cookies expire when Firefox is closed.

Make sure that you do not run Firefox in Private Browsing mode.

Do not use Clear Recent History to clear the "Cookies" and the "Site Preferences"

Clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.

Such details may be stored in a cookie, so make sure that you keep such a cookie. * Create an allow cookie exception (Tools > Options > Privacy > Cookies: Exceptions) to keep such a cookie, especially for secure websites and if cookies expire when Firefox is closed. Make sure that you do not run Firefox in Private Browsing mode. * https://support.mozilla.com/kb/Private+Browsing Do not use Clear Recent History to clear the "Cookies" and the "Site Preferences" * https://support.mozilla.com/kb/Clear+Recent+History Clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.