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New version of Firefox freeze everytime I right-click on a link


New version of Firefox freeze when i right click on a link.

I tried reinstalling but the problem remains...

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.5
  • Nexus Personal Plug-Ins
  • Google Update
  • McAfee MSC FF plugin DLL
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • 5.1.10411.0
  • iTunes Detector Plug-in
  • CCTVplayer plugin for Firefox
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers


  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

nuwon 1 solutions 20 answers

I can't be specific but it could be due to malware. Although the following is about crashing rather than freezing, it would be worth a look: https://support.mozilla.org/en-US/kb/firefox-18-crashes-startup-due-malware-how-fix

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Helpful Reply

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

Try to disable hardware acceleration in Firefox.

Helpful Reply

Thanks, when i disabled the hardware acceleration it works again.

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10739 solutions 96645 answers

You're welcome

DonGateley 1 solutions 28 answers

The context in which the problem occurs is necessary for me to know whether it has been fixed. Safe mode or reset is not a solution. Ever.

All these solutions do is allow Mozilla to wash its hands. If Mozilla has changed something that suddenly makes addons fail it is a FF bug and it is on Mozilla to find and fix the problem.