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firefox will not open.ie works just fine. how do I get firefox working again?

Posted

Firefox will not open. Says cannot get aconnection but IE is working fine. What happened?

Additional System Details

Application

  • User Agent: Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.0; WOW64; Trident/5.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; Windows-Media-Player/10.00.00.3990; .NET CLR 3.5.30729; .NET CLR 3.0.30729; BRI/2; OfficeLiveConnector.1.5; OfficeLivePatch.1.3; .NET4.0C)

More Information

Application Basics
Name
Firefox
Version
18.0.1
User Agent
Mozilla/5.0 (Windows NT 6.0; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Microsoft .NET Framework Assistant
0.0.0
true
{20a82645-c095-46ed-80e3-08825760534b}
Norton IPS
1.0
true
{8545daff-ad1e-493f-a37e-eed1ac79682b}
HP Smart Web Printing
4.0
false
smartwebprinting@hp.com
Norton Toolbar
3.7.2
false
{7BA52691-1876-45ce-9EE6-54BCB3B04BBC}
RealPlayer Browser Record Plugin
1.0
false
{ABDE892B-13A8-4d1b-88E6-365A6E755758}
Important Modified Preferences
Name
Value
accessibility.blockautorefresh
true
browser.cache.disk.capacity
358400
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size.use_old_max
false
browser.cache.disk.smart_size_cached_value
358400
browser.places.smartBookmarksVersion
4
browser.startup.homepage_override.buildID
20130116073211
browser.startup.homepage_override.mstone
18.0.1
extensions.lastAppVersion
18.0.1
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1358880135
places.history.expiration.transient_current_max_pages
100624
privacy.sanitize.migrateFx3Prefs
true
Graphics
Adapter Description
NVIDIA GeForce 7150M / nForce 630M
Adapter Drivers
nvd3dumx,nvd3dum
Adapter RAM
64
Device ID
0x0531
Direct2D Enabled
Blocked for your graphics driver version. Try updating your graphics driver to version 257.21 or newer.
DirectWrite Enabled
false (7.0.6002.18592)
Driver Date
6-24-2009
Driver Version
7.15.11.7991
GPU #2 Active
false
GPU Accelerated Windows
0/1 Basic Blocked for your graphics driver version. Try updating your graphics driver to version 182.65 or newer.
Vendor ID
0x10de
WebGL Renderer
Blocked for your graphics driver version. Try updating your graphics driver to version 182.65 or newer.
AzureCanvasBackend
cairo
AzureContentBackend
none
AzureFallbackCanvasBackend
none
JavaScript
Incremental GC
true
Accessibility
Activated
false
Prevent Accessibility
0
Library Versions
Expected minimum version
Version in use
NSPR
4.9.4
4.9.4
NSS
3.14.1.0 Basic ECC
3.14.1.0 Basic ECC
NSSSMIME
3.14.1.0 Basic ECC
3.14.1.0 Basic ECC
NSSSSL
3.14.1.0 Basic ECC
3.14.1.0 Basic ECC
NSSUTIL
3.14.1.0
3.14.1.0

finitarry 157 solutions 2177 answers

Have you checked your firewall rules?

cor-el
  • Top 10 Contributor
  • Moderator
10755 solutions 96800 answers

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