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How can I delete add-ons - your help advice does not work.

Posted

Your advice says click on 'Tools' then 'Add-ons' and it then takes me directly to the add-ons page. There is no option 'Extension or appearance or plug-ins' which I can choose.

Chosen solution

In order to uninstall a possibly unwanted extension, please do the following:

  1. From the Firefox window click the Firefox button at the top left and select Add-ons, or, if the Firefox button is not shown, click the Tools menu and click Add-ons.
  2. Once the Add-on Manager has opened in a new tab, click the Extensions button on the left side of the window.
  3. You should now see a list of your installed extensions on the right side together with buttons on the right side of each extension.
  4. To remove an extension from Firefox, simply click the Remove button. You should see a message that informs you about the successful removal of the add-on.
  5. Note that some add-ons require a Firefox restart to be removed completely. To perform a Firefox restart after the add-on removal, click the Restart now link in the message.

You can find further information about uninstalling extensions in the following articles:

Disable or remove Add-ons

Remove a toolbar that has taken over your Firefox search or home page

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More Information

iamjayakumars
  • Top 10 Contributor
414 solutions 4905 answers

Chosen Solution

In order to uninstall a possibly unwanted extension, please do the following:

  1. From the Firefox window click the Firefox button at the top left and select Add-ons, or, if the Firefox button is not shown, click the Tools menu and click Add-ons.
  2. Once the Add-on Manager has opened in a new tab, click the Extensions button on the left side of the window.
  3. You should now see a list of your installed extensions on the right side together with buttons on the right side of each extension.
  4. To remove an extension from Firefox, simply click the Remove button. You should see a message that informs you about the successful removal of the add-on.
  5. Note that some add-ons require a Firefox restart to be removed completely. To perform a Firefox restart after the add-on removal, click the Restart now link in the message.

You can find further information about uninstalling extensions in the following articles:

Disable or remove Add-ons

Remove a toolbar that has taken over your Firefox search or home page

cor-el
  • Top 10 Contributor
  • Moderator
10743 solutions 96657 answers

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

Question owner

Hi jayakumars [Jaya?],

Brilliant answer! Worked first time - much easier to understand than the Mozilla info I came across. Thanks for your help!

Graham Jenner

PS - Why can't you test the add-ons before installing them?

iamjayakumars
  • Top 10 Contributor
414 solutions 4905 answers

Hi Gjenner, Thanks.

Addons are created by third party people and firefox to have more fun in Firefox.

Here is the Addons compatibility Repoter you can make use of this to report about Addons to Firefox