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I upgraded - knowing something would go wrong - and now my RoboForm2Go won't work. Help???

Posted

Until yesterday I ran Windows 7 and RoboForm2Go 7.6.? with FireFox 11. I have been getting dialogs for months or years to update. I didn't, because everything had finally been going fine for so long, but I figured that maybe it was time. Foolish me!

Now RoboForm2Go will attach to FireFox 18, but will not go to the websites I need to use or fill in my passwords (which are too many for my 72-year-old brain to remember, which is why I use RoboForm2Go in the first place.

I have a plea in on the RoboForm support site, but there's always a possibility that something in FF18 is causing this problem. Would someone please take pity on me so that I can get my work done by suggesting a possible fix for this?

Thank you so much,

Until yesterday I ran Windows 7 and RoboForm2Go 7.6.? with FireFox 11. I have been getting dialogs for months or years to update. I didn't, because everything had finally been going fine for so long, but I figured that maybe it was time. Foolish me! Now RoboForm2Go will attach to FireFox 18, but will not go to the websites I need to use or fill in my passwords (which are too many for my 72-year-old brain to remember, which is why I use RoboForm2Go in the first place. I have a plea in on the RoboForm support site, but there's always a possibility that something in FF18 is causing this problem. Would someone please take pity on me so that I can get my work done by suggesting a possible fix for this? Thank you so much,

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.5
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealDownloader Plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • np-mswmp
  • NPWLPG
  • 4.1.10329.0
  • AmazonMP3DownloaderPlugin 1.0.15
  • Adobe Shockwave for Director Netscape plug-in, version 11.5.9.620

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

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"modifiedPreferences": {
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"browser.startup.homepage": "http://www.gmail.com|https://login.yahoo.com/config/login_verify2?.intl=us&.src=ym|http://news.google.com|http://pinterest.com/",
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"places.database.lastMaintenance": 1358355821,
"privacy.sanitize.timeSpan": 0,
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"graphics": {
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"windowLayerManagerType": "Direct3D 10",
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"adapterRAM": "512",
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"webglRenderer": "Google Inc. -- ANGLE (AMD Radeon(TM) HD 6620G )",
"info": {
"AzureCanvasBackend": "direct2d",
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"javaScript": {
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"accessibility": {
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},
"extensions": [
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"id": "suncult@sf.net"
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"id": "memory@lipo-technologies.com"
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{
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"isActive": true,
"id": "spam@trashmail.net"
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"id": "content_blocker@kaspersky.com"
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"id": "{CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA}"
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"id": "url_advisor@kaspersky.com"
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{
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"id": "websitelogon@truesuite.com"
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"id": "virtual_keyboard@kaspersky.com"
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]
}

flasunshine1 0 solutions 1 answers

Upgrade to Roboform2Go 7.8.6.5. This upgrade fixes the Firefox 18 issue.

Upgrade to Roboform2Go 7.8.6.5. This upgrade fixes the Firefox 18 issue.

Question owner

Thank you so much for your response. I'm sorry that I didn't come back here and mark this problem solved. Please forgive me for this?

Bright blessings to all !

Thank you so much for your response. I'm sorry that I didn't come back here and mark this problem solved. Please forgive me for this? Bright blessings to all !