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My CD-writer/DVD combo on my Compaq Presario won't open. How do I get it to open. Also, I do I get rid of HP Cue error? Thanks

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My CD-writer/DVD combo on my Compaq Presario won't open. How do I get it to open. Also, I do I get rid of HP Cue error? Thanks

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • Adobe PDF Plug-In For Firefox and Netscape "9.5.3"
  • Google Update
  • GEPlugin
  • Adobe Shockwave for Director Netscape plug-in, version 11.5.9.615
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • npmnqmp 989898989877
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • iTunes Detector Plug-in
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Rhapsody Player Engine Plugin

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

TheOldFox 110 solutions 619 answers

Sorry, but this forum is for Firefox questions only.

You will need to contact Compaq and HP or visit their forums for answers to your questions.