Question

posted by scjsb 1 year ago
firefox will not start and profile manager will not start

This has happened on two accounts on my laptop. I am running windows 7, 64 bit and firefox 18.0. Firefox had been running on this machine for several years without incident, but suddenly when I try to start firefox, it will not start. The little wait icon spins for about a second then disappears without starting firefox. Other browser will start and run. I reboot and when I click on the icon to start firefox nothing happens. I tried to start the profile manager as seen in the knowledge base, but nothing starts either. I switched to another account on this computer and firefox started and ran for about a week, until today where it just stopped working. I have not tried to reinstall firefox as the message boards say this will not help. Any ideas?

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