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my account in gmail will not come up on firefox

Posted

since I started firefox my gmail account will not come up- says "the page isn't directing properly" and then doesn't tell me what to do. So. I have had to continue using explorer in order to access my mail.

since I started firefox my gmail account will not come up- says "the page isn't directing properly" and then doesn't tell me what to do. So. I have had to continue using explorer in order to access my mail.

Additional System Details

Installed Plug-ins

  • np-mswmp
  • Conduit Plugin
  • npsitesafety
  • Next Generation Java Plug-in 10.11.2 for Mozilla browsers
  • Shockwave Flash 11.5 r502
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.5
  • iTunes Detector Plug-in
  • WeatherBlink Installer Plugin Stub for 32-bit Windows
  • Google Update
  • MindSpark Toolbar Platform Plugin Stub for 32-bit Windows
  • Intel web components updater - Installs and updates the Intel web components
  • Intel web components for Intel® Identity Protection Technology
  • Intel WebAPI Updater - Installs and updates Intel WebAPIs
  • Inte IPT Web API
  • NPWLPG
  • 4.0.50401.0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

philipp
  • Top 10 Contributor
  • Moderator
3294 solutions 15143 answers

hello t200063, as a first step please try to clear the cache & cookies from google.com and reload the page.

hello t200063, as a first step please try to [[Clear the cache - Delete temporary Internet files to fix common website issues|clear the cache]] & [[Delete cookies to remove the information websites have stored on your computer|cookies from google.com]] and reload the page.