X
Tap here to go to the mobile version of the site.

Support Forum

Save as Function not Working Properly

Posted

I used to be able to right click on pictures, click save as and when the pop up opened up I could rename the file, change the type, that the location, etc... As of when I went to bed it worked this way. When I got up the next morning, it doesn't work properly. Now if I right click an image and save as, I get the pop up window but there is no way to rename folder, change the save destination, etc...all I can do is click save then chase down the file to rename and move.

I used to be able to right click on pictures, click save as and when the pop up opened up I could rename the file, change the type, that the location, etc... As of when I went to bed it worked this way. When I got up the next morning, it doesn't work properly. Now if I right click an image and save as, I get the pop up window but there is no way to rename folder, change the save destination, etc...all I can do is click save then chase down the file to rename and move.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.5
  • 2.1.2
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealDownloader Plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • LogMeIn, Inc. Remote Access Components
  • VLC media player Web Plugin 2.0.2
  • 0.3
  • Uplay PC Plugin
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • Next Generation Java Plug-in 1.6.0_37 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Unity Player 3.5.6f4
  • Amazon MP3 Downloader Plugin 1.0.17
  • 4.1.10329.0
  • NPWLPG
  • Yahoo Application State Plugin version 1.0.0.7
  • EA SPORTS Game Face Plugin 1.5.3.0
  • 0.70.4
  • np-mswmp
  • Shockwave Flash 9.0 r45

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

Tyler Downer
  • Top 25 Contributor
  • Administrator
  • Moderator
1271 solutions 8418 answers

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.'' To Reset Firefox do the following: #Go to Firefox > Help > Troubleshooting Information. #Click the "Reset Firefox" button. #Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish. #Firefox will open with all factory defaults applied. Further information can be found in the [[Reset Firefox – easily fix most problems]] article. Did this fix your problems? Please report back to us!