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When deleting an email,a corresponding box appears on the taskbar w.FF logo & "Message Lise...",for each successive deletion.Can this be corrected? Thank you.

Posted

The successive boxes can be removed by right clicking on each one and deleting them in turn.The internet support department for my internet cable provided had never heard of this problem before.They suggested that I clear any cookies,however,I routinely clear cookies after a session on my computer,yet,the problem has persisted.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.5
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Google Update
  • 4.1.10329.0
  • iTunes Detector Plug-in
  • GEPlugin
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

cor-el
  • Top 10 Contributor
  • Moderator
10776 solutions 96959 answers

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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.