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Both my iPhone & PC give me passcodes & I don't know how to sync them. Going in circles now...

Posted

Whether I tell my iPhone or PC that I have an account, they both give me a Passcode for the other device. Do I delete my account? Or hoe did I get them to talk? Thanks

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  • User Agent: Mozilla/5.0 (Windows NT 6.0; rv:18.0) Gecko/20100101 Firefox/18.0

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cor-el
  • Top 10 Contributor
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10783 solutions 97065 answers

Helpful Reply

You first need to setup sync on the desktop computer. Then you can pair the mobile device via the 12-character code with the desktop computer.

Did you ever create a sync account?

Both devices need to be online at the same time if you want to pair a device with the (3x4) 12-character code.

Sync needs to be set up and working on at least one (desktop) computer, so you can enter the 12-character code, provided by the device (computer) that you want to pair, in three fields to pair a device on the computer that has a working Sync setup.

Enter all details like the account name (email address) and password and the 26-character Sync key manually to connect to an existing sync account instead of using the 12-character code to pair a device if pairing isn't possible.

  1. open "Tools > Options > Sync" or "Firefox > Set Up Sync"
  2. click "Set Up Firefox Sync" to go to "Firefox Sync Setup"
  3. click "I Have an Account" : Connect
  4. click "I don't have the device with me" at the bottom to enter the account settings (email, password, sync key)
  5. click the "Sync Options" button at the bottom to select what to sync