Recent answers to Firefox 18.0 running on Mac 10.6.8: Error message "Well, this is embarrassing."https://support.mozilla.org/en-US/questions/9473102013-04-21T02:05:44-07:00Don't know if bug fixed or if just using Quit on IMAC instead of just closing the
window, but I have2013-04-21T02:05:44-07:00Tinvey45https://support.mozilla.org/en-US/questions/947310#answer-429874<p>Don't know if bug fixed or if just using Quit on IMAC instead of just closing the
window, but I have not had a problem in 2 days. Will have to try close instead
of quit and see if it is still a problem
</p>Hello Tinvey45, you can vote for this bug : https://bugzilla.mozilla.org/show_bug.cgi?id=8636752013-04-19T22:05:51-07:00ideatohttps://support.mozilla.org/en-US/questions/947310#answer-429536<p>Hello Tinvey45, you can vote for this bug&nbsp;: <a href="https://bugzilla.mozilla.org/show_bug.cgi?id=863675" rel="nofollow">https://bugzilla.mozilla.org/show_bug.cgi?id=863675</a>
</p><p>(please don't comment in bug reports: <a href="https://bugzilla.mozilla.org/page.cgi?id=etiquette.html" rel="nofollow">https://bugzilla.mozilla.org/page.cgi?id=etiquette.html</a> )
</p><p><br>
thanks
</p>followed directions but value already showing as false - any other ideas?
Is Mozilla going to fix th2013-04-19T21:42:19-07:00Tinvey45https://support.mozilla.org/en-US/questions/947310#answer-429522<p>followed directions but value already showing as false - any other ideas?
Is Mozilla going to fix this in an update?
</p>Hello, see philipp's Helpful Reply : https://support.mozilla.org/en-US/questions/955603#answer-2013-04-19T02:59:51-07:00ideatohttps://support.mozilla.org/en-US/questions/947310#answer-429323<p>Hello, see philipp's Helpful Reply&nbsp;: <a href="https://support.mozilla.org/en-US/questions/955603#answer-427109" rel="nofollow">https://support.mozilla.org/en-US/questions/955603#answer-427109</a>
</p><p>thank you
</p>I started the same problem after upgrading to firefox 20 and I use no
extensions. It happens everyt2013-04-19T01:30:39-07:00Tinvey45https://support.mozilla.org/en-US/questions/947310#answer-429296<p>I started the same problem after upgrading to firefox 20 and I use no
extensions. It happens everytime I start up. I tried safe mode - no good.
I am not sure what to do next. I am a senior citizen and I would love
a reliable answer that is not in "techlish"
</p>I have the same problem (i.e. the error message: "Well, this is embarrassing. Firefox is having tro2013-04-12T04:00:31-07:00albertochttps://support.mozilla.org/en-US/questions/947310#answer-426739<p>I have the same problem (i.e. the error message: "Well, this is embarrassing. Firefox is having trouble recovering your windows and tabs. This is usually caused by a recently opened web page"). I tried the solution above, i.e. start in safe mode, and I keep getting the same error message even when in safe mode. This all started after I upgraded to version 20. (I am on a MacBook Air running OS X 10.8.3)
</p>Thank you very much for your carefully stated response to my question. It was very helpful advice. I2013-01-18T00:06:33-08:00danieljmachttps://support.mozilla.org/en-US/questions/947310#answer-399148<p>Thank you very much for your carefully stated response to my question. It was very helpful advice. I went through the first steps. The best start was going into "Safe Mode." (I wasn't even aware of that feature.) I then had to go through the "Troubleshoot extensions . . ." link that you provided. The first step did not work -- and, I'm afraid, time was running out because of my office schedule. I quickly -- probably too quickly -- went to the "reset" option.
</p><p>That worked fine . . . and went Firefox came back on, all my tabs and history and bookmarks were there. One problem? Zotero disappeared. But I figured out how to restore the program AND get all my files back on the system.
</p><p>Time-consuming . . . but Firefox is now working. I'm very grateful for your assistance.
</p>Try the Firefox Safe Mode to see how it works there. The Safe Mode is a troubleshooting mode, which 2013-01-16T08:16:12-08:00iamjayakumarshttps://support.mozilla.org/en-US/questions/947310#answer-398603<p><strong>Try the Firefox Safe Mode</strong> to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.<em>
</em>
</p><p><em>(If you're not using it, switch to the Default theme.)</em>
</p>
<ul><li> You can open the Firefox 4.0+ Safe Mode by holding the <strong>Shift</strong> key when you use the Firefox desktop or Start menu shortcut.
</li><li> Or use the Help menu item and click on the <strong>Restart with Add-ons Disabled...</strong> menu item while Firefox is running.
</li></ul>
<p><em>Don't select anything right now, just use "'Start in Safe Mode"</em>
<em>To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again.</em>
<em><strong>If it is good in the Firefox Safe Mode</strong></em>, your problem is probably caused by an extension, and you need to figure out which one.
</p><p>Please follow the <a href="/en-US/kb/troubleshoot-extensions-themes-to-fix-problems" rel="nofollow">Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems</a> article for that.
</p><p><em>When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.</em>
</p><p>_________________________________________________________________________________
</p><p>We're sorry to hear that your Firefox seems to be crashing. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
</p>
<ol><li>Enter about:crashes in the Firefox location bar (that's where you enter your website names) and press Enter. You should now see a list of submitted crash reports.
</li><li>Copy the most recent 5 report IDs that you see in the crash report window and paste them into your forum response.
</li></ol>
<p>Thanks in advance for your help!
</p><p>More information and further troubleshooting steps can be found in the <a href="/en-US/kb/troubleshoot-firefox-crashes-closing-or-quitting" rel="nofollow">Troubleshoot Firefox crashes (closing or quitting unexpectedly)</a> article.
</p>