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Finding IRS tax web site, using Firefox, I found lists of IRS forms etc., however I can't open any of them.

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Posted

I use AOL Firefox as my home page. Problem: I can't download a IRS tax form, etc after getting to the IRS Tax web site. I have a MAC OS computer 10.7.5 version, 2.5 processor, 4 GB memory. Using MAC's Safari I have no problem. I prefer to use Firefox.

Additional System Details

Installed Plug-ins

  • Displays Java applet content, or a placeholder if Java is not installed.
  • Shockwave Flash 11.5 r502
  • Adobe® Acrobat® Plug-in for Web Browsers, Version 10.1.5
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

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Troubleshooting Information
This page contains technical information that might be useful when you're
trying to solve a problem. If you are looking for answers to common questions
about Firefox, check out our support website.
Application Basics
Name
Firefox
Version
18.0
User Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:18.0) Gecko/20100101 Firefox/18.0
Profile Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
AOL Toolbar5.74.1.9081true{7affbfae-c4e2-4915-8c0f-00fa3ec610a1}
Important Modified Preferences
Name
Value
browser.cache.disk.capacity358400browser.cache.disk.smart_size_cached_value358400browser.cache.disk.smart_size.first_runfalsebrowser.cache.disk.smart_size.use_old_maxfalsebrowser.places.smartBookmarksVersion4browser.startup.homepagehttp://www.aol.com/?mtmhp=hyplogusaolp00000003browser.startup.homepage_override.buildID20130104151948browser.startup.homepage_override.mstone18.0extensions.lastAppVersion18.0gfx.blacklist.direct2d3gfx.blacklist.layers.direct3d93gfx.blacklist.webgl.msaa4keyword.URLhttp://slirsredirect.search.aol.com/redirector/sredir?sredir=843&s_qt=ab&s_it=customfirefoxright-ff&tb_uuid=201301161334network.cookie.prefsMigratedtruenetwork.protocol-handler.warn-external.dnupdatefalseplaces.history.expiration.transient_current_max_pages104858privacy.sanitize.migrateFx3Prefstrue
Graphics
Device ID0x6741GPU Accelerated Windows1/1 OpenGLVendor ID0x1002WebGL RendererATI Technologies Inc. -- ATI Radeon HD 6750M OpenGL Engine
AzureCanvasBackendquartzAzureContentBackendnoneAzureFallbackCanvasBackendnone
JavaScript
Incremental GC
true
Accessibility
Activated
false
Prevent Accessibility
0
Library Versions
Expected minimum versionVersion in useNSPR4.9.44.9.4NSS3.14.1.0 Basic ECC3.14.1.0 Basic ECCNSSSMIME3.14.1.0 Basic ECC3.14.1.0 Basic ECCNSSSSL3.14.1.0 Basic ECC3.14.1.0 Basic ECCNSSUTIL3.14.1.03.14.1.0