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Where did SearchGBY add-on come from and how can I remove it?

Posted

When I opened Firefox this morning, it opened my home page, which is Google. All was well until I searched for something and noticed a change. I thought it was Google at first, but then I noticed SearchGBY at the top of the page, and then noticed an icon in the lower right of the browser window. I did not download this add-on, it does not show up in the add-ons for Firefox, no in my program files. I cannot delete it and I would like it removed.

When I opened Firefox this morning, it opened my home page, which is Google. All was well until I searched for something and noticed a change. I thought it was Google at first, but then I noticed SearchGBY at the top of the page, and then noticed an icon in the lower right of the browser window. I did not download this add-on, it does not show up in the add-ons for Firefox, no in my program files. I cannot delete it and I would like it removed.

Chosen solution

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

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Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.5
  • Next Generation Java Plug-in 10.10.2 for Mozilla browsers
  • iTunes Detector Plug-in
  • Google Update
  • NPWLPG
  • VLC media player Web Plugin 2.0.2
  • GEPlugin
  • 4.1.10329.0
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

Tyler Downer
  • Top 25 Contributor
  • Administrator
  • Moderator
1271 solutions 8405 answers

Chosen Solution

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.'' To Reset Firefox do the following: #Go to Firefox > Help > Troubleshooting Information. #Click the "Reset Firefox" button. #Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish. #Firefox will open with all factory defaults applied. Further information can be found in the [[Reset Firefox – easily fix most problems]] article. Did this fix your problems? Please report back to us!

Question owner

Thank you, it was worth the trouble to put everything back the way I like it.

Thank you, it was worth the trouble to put everything back the way I like it.