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I no longer have microphone function in skype. upgrading mozilla firefox gave a msg that it wldn't support skype?


i keep getting mozilla firefox upgrade msgs, but don't want to lose skype completely. right now i have lost microphone function w/ skype. what can i do to regain it? i have webcam in my laptop. thanks for your help.


Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.4 r402
  • McAfee MSC FF plugin DLL
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • 4.1.10329.0
  • Picasa plugin
  • Facebook Video Calling Plugin
  • RealJukebox Netscape Plugin
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • Adobe PDF Plug-In For Firefox and Netscape "9.4.5"


  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:15.0) Gecko/20100101 Firefox/15.0.1

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  • Top 25 Contributor
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251 solutions 3019 answers

Helpful Reply

The upgrade should not affect Skype. Please update Skype to makes sure you have the latest version. Also please make sure you have the latest driver for your microphone if applicable. Also if you could provide a screenshot of your issue after performing the above if the issue still persists, that would be great.


Question owner

it was the mic setting in my profile that needed changing. now it works. thanks