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My Firefox no longerr responds to requstt I make to search; it still sends and receives email.

Posted

Whether I use the return symbol or use the Enter button Foxfire will not search.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.5
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • Google Update
  • NPWLPG
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • Coupons, Inc. Coupon Printer Plugin
  • Coupons, Inc. Coupon Printer DLL
  • RealJukebox Netscape Plugin
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • 6.0.12.1662
  • np-mswmp
  • Yahoo! activeX Plug-in Bridge
  • Rhapsody Player Engine Plugin

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

cor-el
  • Top 10 Contributor
  • Moderator
10784 solutions 97065 answers

Is this searching via the Google search bar on the Navigation Toolbar or searching via the location bar?

  • searching via the location bar (pref: keyword.URL)
  • search bar on the Navigation Toolbar
  • search bar on the about:home page
  • other search bar (e.g. added by extension)

Question owner

If I understand your question, the trouble seems to be with the Google search bar.

Question owner

That is what I think, but I'm not very savey.

cor-el
  • Top 10 Contributor
  • Moderator
10784 solutions 97065 answers

Try to delete the search.json file and a possible search.sqlite file in the Firefox Profile Folder.

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder

You can also try to reset some preferences to the default with the SearchReset extension:

Note that the SearchReset extension only runs once and then uninstalls automatically, so it won't show on the "Firefox > Add-ons" page (about:addons).

Question owner

I deleted search.json file and search.sqlite; next I turned off Foxfire and tried again. I still can't search. I may have to call GEEK Squad.

cor-el
  • Top 10 Contributor
  • Moderator
10784 solutions 97065 answers

Do you still have the Google search engine listed as a choice in the drop down list and is this search engine selected?

Check the browser.search.defaultenginename pref on the about:config page and make sure that it is set to the default value Google.

  • browser.search.defaultenginename

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.