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mozilla firefox is crashing on every domain

Posted

when i browse facebook decimal commercial and youtube decimal commercial i get errors describing an unresponsive script it appears to function amiably however there is apparently a consortium affecting the keyboard on another computer and causing mcafee virus total protection from responding

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • np-mswmp
  • McAfee MSC FF plugin DLL
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.0
  • NPWLPG
  • 5.1.10411.0
  • Intel web components updater - Installs and updates the Intel web components
  • Intel web components for Intel® Identity Protection Technology

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

iamjayakumars
  • Top 10 Contributor
412 solutions 4879 answers

We're sorry to hear that your Firefox seems to be crashing. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.

  1. Enter about:crashes in the Firefox location bar (that's where you enter your website names) and press Enter. You should now see a list of submitted crash reports.
  2. Copy the most recent 5 report IDs that you see in the crash report window and paste them into your forum response.

Thanks in advance for your help!

More information and further troubleshooting steps can be found in the Firefox crashes - Troubleshoot, prevent and get help fixing crashes article.

Question owner

no crash reports have been submitted yet

Question owner

A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.

Script: chrome://browser/content/browser.js:10737

cor-el
  • Top 10 Contributor
  • Moderator
10740 solutions 96657 answers

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

Question owner

there are no extensions installed this problem is carny when someone takes a shower wrong they become the shower and thats what they are doing to the mozilla firefox browser sometimes the back of the two computers we have look like a soggy phonebook television is doing the same thing

Question owner

A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.

Script: chrome://global/content/bindings/tabbox.xml:756

cor-el
  • Top 10 Contributor
  • Moderator
10740 solutions 96657 answers

Try to disable hardware acceleration in Firefox.


You can check for problems with the sessionstore.js and sessionstore.bak files in the Firefox Profile Folder that store session data.

Delete the sessionstore.js file and possible sessionstore-##.js files with a number and sessionstore.bak in the Firefox Profile Folder.

Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).

You can also check for problems with the localstore.rdf file.


Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.

Modified by cor-el

cor-el
  • Top 10 Contributor
  • Moderator
10740 solutions 96657 answers

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.