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how do i install adblock plus when add-ons don't load?


i just installed windows on my desktop and i was trying to get all the adons i enjoy in my laptop. the most useful of which is adblock plus. the issue is, whenever i attempt to click "add to firefox" it loads for a second and then gives up. also the addon page within firefox refuses to load (i think it is a related issue). i have searched the firefox help page and all i could find was instructions for mending update glitches.

java is up and running i uninstalled the ask toolbar i have not nuked firefox yet and started over

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  • Shockwave Flash 11.5 r502
  • Next Generation Java Plug-in 10.10.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Google Update


  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0

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Donnie 31 solutions 331 answers

Helpful Reply

Try this & see if it helps solve your issue.

Unable to install add-ons or extensions

  • Top 10 Contributor
  • Moderator
10783 solutions 97050 answers

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the files extensions.* (e.g. extensions.sqlite, extensions.ini, extensions.cache) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar (or click the "Find Updates" button in older Firefox versions) to check if there is a compatibility update available.

If this hasn't helped then also try to delete the addons.sqlite file.