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I cannot get the internet through firefox, but IE is O.K. -- Sometimes it only occurs if I click on a link, andthe link will not open in a new tab, but it can a


Will someone please send me an email address that I can send the screen dumps to. The pictures with descriptions are much better than anything that I can write here. I really want to use FF, so please help me.

PS: I've updated exceptions in both the Firewall and Antivirus, then rebooted, but still no luck

Chosen solution

I'm now going to bed before my wife wakes and divorces me. it's 02:19 hours here.

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Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.5
  • GEPlugin
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealDownloader Plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Google Update
  • Facebook Desktop Plugin
  • RealJukebox Netscape Plugin
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • nptrademanager
  • 5.1.10411.0
  • npToolbarChrome
  • 1,2,1,2044
  • npwangwang
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Winamp Application Detector
  • Provides support to BigPond Media Downloader
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • Office Plugin for Netscape Navigator


  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

Tyler Downer
  • Administrator
  • Moderator
1164 solutions 6635 answers

Are you using a proxy?

Question owner

Not as far as I'm aware. I am currently connected via Wi-Fi. There is no proxy for my Dial Up connection (which I'm not currently using)

Chosen Solution

I'm now going to bed before my wife wakes and divorces me. it's 02:19 hours here.