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Firefox not working after update - can't find a solution

Posted

Hi.

I seem to have encountered the common problem - Firefox will no longer work after an update. It just loads a blank white page, and won't load any webpages at all. Though, I have tried a few different fixes and still can't get it to work. I have tried:

Restarting computer, Uninstalling and reinstalling Firefox, Removing Firefox from the list of trusted programmes in Comodo Internet Security; then adding it back again, Adding Firefox to the list of trusted programmes in Windows Firewall, and configuring Firefox to not connect to the internet through a proxy.

Does anyone have any other suggestions? Thanks.

Modified by MattJ155

Chosen solution

Do you have the leethax.net extension installed? If so, remove it. If you don't, Reset Firefox. Reset Firefox – easily fix most problems

Read this answer in context 14

Additional System Details

Application

  • User Agent: Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; BRI/1)

More Information

Tyler Downer
  • Administrator
  • Moderator
1164 solutions 6635 answers

Chosen Solution

Do you have the leethax.net extension installed? If so, remove it. If you don't, Reset Firefox. Reset Firefox – easily fix most problems

Question owner

Hi Tyler.

Yes I had the Leethax add-on installed. I removed it and restarted Firefox - and it fixed the problem!!

I knew it'd be something simple I'd overlooked; so thanks very much for your response! :)