Question

Why does Firefox tell me "Another program is using the file" 1 hour after updating Firefox when I click on the desktop icon?

This happened when I tried to update from v. 16 to 17 as well. I had it go ahead and download v. 18 and it told me that it had and asked me to restart Firefox. I clicked on the "restart Firefox" button. It closed Firefox 17. I waited an hour and no Firefox had started. I clicked on my desktop icon for Firefox, and I got a window with "Another program is using the file".

The last time this happened, I had to uninstall v. 16, use Opera 12.12 to download version 17, and then installed it, having to reset my preferences only a bit, and then I could start v. 17.

Why won't your update program allow me to update it, rather than download a whole new program?

I am on Windows XP SP3 and a very fast Motherboard.

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