Firefox 18.0 hangs for several seconds, cursor moves unpredictably. Very difficult even to exit. How can I revert to version 17.xx ??
- All posts
- Helpful Solutions
You have a possibly corrupted user agent that identifies you as Firefox 3.0.8
- Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:220.127.116.11) Gecko/2009032609 Firefox/3.0.8 (.NET CLR 3.5.30729)
You can check for problems with the sessionstore.js and sessionstore.bak files in the Firefox Profile Folder that store session data.
Delete the sessionstore.js file and possible sessionstore-##.js files with a number and sessionstore.bak in the Firefox Profile Folder.
- Help > Troubleshooting Information > Profile Directory: Open Containing Folder
Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do not click the Reset button on the Safe mode start window or otherwise make changes.