Question

your support forum and signing up

Hello! I had a question to ask today, and when I tried to sign in, it was not working, and I was not sure what my user id was (I was at work and could not look it up). So, I thought I would try signing up, and figured when it saw the same email address, it would tell me I was already signed up. Nope, that did not happen, so now there is a second sign in, which I would like to get rid of. Is that possible?

The other thing is that when I asked my question, it required me to sign in again, using something called "Get Satisfaction" - and that asked me for my email address, and when I entered it and the password for my new registration, it recognized my original account. Help - I am now even more confused.

Thanks!

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