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Running Firefox 17.0.1.4715 on Windows XP SP3, I was prompted to update to Firefox 18, ran the update, requested restart, got no restart and cannot run Firefox

afew
afew
Posted

The install was apparently successful, I got a restart prompt and said OK. Firefox 17 shut down, but there was no restart. Attempts to launch Firefox from icons or the Start menu get no reaction.

The Firefox.exe in Program Files is version 17.0.1.4715. It will not execute.

Anti-virus Avast (but I've done plenty of Firefox updates before with this installed, and no conflict).

The install was apparently successful, I got a restart prompt and said OK. Firefox 17 shut down, but there was no restart. Attempts to launch Firefox from icons or the Start menu get no reaction. The Firefox.exe in Program Files is version 17.0.1.4715. It will not execute. Anti-virus Avast (but I've done plenty of Firefox updates before with this installed, and no conflict).

Chosen solution

on this site you can pick a download of the localization you'd like: https://www.mozilla.org/en-US/firefox/all/ (again, just install it on top of your current version & it will replace it)

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  • Question details
    Product Firefox
    Topic Download, install and migration
    System Details

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1) AppleWebKit/537.11 (KHTML, like Gecko) Chrome/23.0.1271.97 Safari/537.11

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philipp
philipp
  • Top 25 Contributor
  • Moderator
4601 solutions 20581 answers
Posted

Helpful Reply

hello afew, does it work when you download the full setup file from getfirefox.com again & install it on top of your current installation?

hello afew, does it work when you download the full setup file from getfirefox.com again & install it on top of your current installation?
afew
afew
Posted

Question owner

Firefox 18 now installed, thanks. But it's a French version (since I'm in France) and I prefer working with an EN one.

Any way I can switch for the EN version?

Firefox 18 now installed, thanks. But it's a French version (since I'm in France) and I prefer working with an EN one. Any way I can switch for the EN version?
philipp
philipp
  • Top 25 Contributor
  • Moderator
4601 solutions 20581 answers
Posted

Chosen Solution

on this site you can pick a download of the localization you'd like: https://www.mozilla.org/en-US/firefox/all/ (again, just install it on top of your current version & it will replace it)

on this site you can pick a download of the localization you'd like: https://www.mozilla.org/en-US/firefox/all/ (again, just install it on top of your current version & it will replace it)
afew
afew
Posted

Question owner

Perfect, thanks a lot, madperson!

Perfect, thanks a lot, madperson!