Recent answers to Site Visited Weeks Ago Giving Pop-up Error Message Related To Flashhttps://support.mozilla.org/en-US/questions/9464542013-03-14T12:50:27-07:00Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
Press and 2013-03-14T12:50:27-07:00cor-elhttps://support.mozilla.org/en-US/questions/946454#answer-417283<p>Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
</p>
<ul><li>Press and hold Shift and left-click the Reload button.
</li><li>Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
</li><li>Press "Command + Shift + R" (MAC)
</li></ul>
<p>Clear the cache and the cookies from sites that cause problems.
</p><p>"Clear the Cache":
</p>
<ul><li>Firefox &gt; Preferences &gt; Advanced &gt; Network &gt; Cached Web Content: "Clear Now"
</li></ul>
<p>"Remove Cookies" from sites causing problems:
</p>
<ul><li>Firefox &gt; Preferences &gt; Privacy &gt; Cookies: "Show Cookies"
</li></ul>
<hr>
<p>Start Firefox in <u><a href="/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode" rel="nofollow">Safe Mode</a></u> to check if one of the extensions (Firefox/Tools &gt; Add-ons &gt; Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools &gt; Add-ons &gt; Appearance).
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<ul><li>Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
</li></ul>
<ul><li><a href="https://support.mozilla.org/kb/Safe+Mode" rel="nofollow">https://support.mozilla.org/kb/Safe+Mode</a>
</li><li><a href="https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes" rel="nofollow">https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes</a>
</li></ul>Hello, I did not reset Firefox until today and sure enough the Frenchsounds.com flash message showed2013-03-13T17:25:01-07:00foxyuserhttps://support.mozilla.org/en-US/questions/946454#answer-416967<p>Hello, I did not reset Firefox until today and sure enough the <a href="http://Frenchsounds.com" rel="nofollow">Frenchsounds.com</a> flash message showed up after an hour or so. I just wanted to state it here. I will try resetting again. At this point its just a mere annoyance so I will deal with it if it's just something I'm stuck with for now.
</p><p>Thanks for your assistance.
</p>The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state whil2013-01-10T03:14:31-08:00user633449https://support.mozilla.org/en-US/questions/946454#answer-395847<p>The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: <em>This will cause you to lose any Extensions, Open websites, and some Preferences.</em>
</p><p>To Reset Firefox do the following:
</p>
<ol><li>Go to Firefox &gt; Help &gt; Troubleshooting Information.
</li><li>Click the "Reset Firefox" button.
</li><li>Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
</li><li>Firefox will open with all factory defaults applied.
</li></ol>
<p><br>
Further information can be found in the <a href="/en-US/kb/refresh-firefox-reset-add-ons-and-settings" rel="nofollow">Refresh Firefox - reset add-ons and settings</a> article.
</p><p>Did this fix your problems? Please report back to us!
</p>