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Cannot remove cookies from XP. Firefox 17

Posted

I have Firefox set to delete cookies when closed. After I close Firefox, I usually run CC Cleaner. In the Analysis, CC Cleaner shows 307 cookies using a total of 0 space.

In XP, I went to Options, Privacy, and Show Cookies. There are probably 307 shown. When I click to Remove All Cookies nothing happens. When I highlight one cookie and click to Remove, nothing happens. When I open the particular cookie folder and see the cookie, highlight it and click Remove, that cookie seems to disappear for an instant, but when I click on the next one, the first one returns.

I want ALL evidences of all these cookies OFF my computer.

How do I accomplish that?

Chosen solution

You may have installed an extension like TrackerBlock or Do Not Track Plus that maintains a set of OPT-OUT cookies if you can't remove some cookies permanently.

In that case you need to uninstall the extension to remove those opt-out cookies.

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • Foxit Reader Plug-In For Firefox and Netscape
  • DRM Netscape Network Object
  • DRM Store Netscape Plugin

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:17.0) Gecko/20100101 Firefox/17.0

More Information

Windows XP, SP3. Firefox 17.0.1 Pentium 4 processor.
Application Basics
Name
Firefox
Version
17.0.1
User Agent
Mozilla/5.0 (Windows NT 5.1; rv:17.0) Gecko/20100101 Firefox/17.0
Profile Folder
Show Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Adblock Plus
2.2.1
true
{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
DownThemAll!
2.0.15
true
{DDC359D1-844A-42a7-9AA1-88A850A938A8}
Flashblock
1.5.15.1
true
{3d7eb24f-2740-49df-8937-200b1cc08f8a}
PrivacyChoice TrackerBlock
2.2
true
trackerblock@privacychoice.org
avast! WebRep
7.0.1474
false
wrc@avast.com
Important Modified Preferences
Name
Value
accessibility.blockautorefresh
true
browser.cache.disk.capacity
358400
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size.use_old_max
false
browser.cache.disk.smart_size_cached_value
358400
browser.places.smartBookmarksVersion
4
browser.search.update
false
browser.startup.homepage_override.buildID
20121128204232
browser.startup.homepage_override.mstone
17.0.1
extensions.lastAppVersion
17.0.1
network.cookie.cookieBehavior
1
network.cookie.lifetimePolicy
2
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1357746542
places.history.enabled
false
places.history.expiration.transient_current_max_pages
6259
privacy.donottrackheader.enabled
true
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.sanitizeOnShutdown
true
privacy.sanitize.timeSpan
0
security.warn_viewing_mixed
false
Graphics
Adapter Description
S3 Graphics ProSavageDDR (Microsoft Corporation)
Vendor ID
0x5333
Device ID
0x8d04
Adapter RAM
Unknown
Adapter Drivers
s3gnb
Driver Version
6.14.10.12
Driver Date
5-26-2003
WebGL Renderer
Blocked for your graphics card because of unresolved driver issues.
GPU Accelerated Windows
0. Blocked for your graphics card because of unresolved driver issues.
AzureCanvasBackend
cairo
AzureFallbackCanvasBackend
none
AzureContentBackend
none
JavaScript
Incremental GC
1
Accessibility
Activated
0
Prevent Accessibility
0
Library Versions
Expected minimum version
Version in use
NSPR
4.9.2
4.9.2
NSS
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS Util
3.13.6.0
3.13.6.0
NSS SSL
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS S/MIME
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC

iamjayakumars
  • Top 10 Contributor
416 solutions 4930 answers

If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox Profile Folder in

cor-el
  • Top 10 Contributor
  • Moderator
10762 solutions 96861 answers

Chosen Solution

You may have installed an extension like TrackerBlock or Do Not Track Plus that maintains a set of OPT-OUT cookies if you can't remove some cookies permanently.

In that case you need to uninstall the extension to remove those opt-out cookies.