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Acrobat Reader XI causes incorrect characters.

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  • 1 has this problem

It forced me to download Acrobat Reader XI to view certain PDFs online. Now, when I use Mozilla after using Reader XI, it substitutes erroneous characters for whatever I try to enter via the keyboard. No matter what I try to type, it enters "1234567890*#......" etc. When I reboot, everything works OK until I use Reader XI. The problem then re-emerges. I still have full Acrobat X on my system and the problem does not happen as long as I remember to use only Acrobat X, and not Reader XI.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • Google Update
  • Citrix Online App Detector Plugin
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.0
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • 4.1.10329.0
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers


  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:17.0) Gecko/20100101 Firefox/17.0

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