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Apple feels that Firefox is implicated in my laptop losing my internet connection; I think they are crazy! Anyone else experienced something like this?

Posted

Had no trouble (in fact I am in LOVE) with Firefox until my ATT modem died. I switched to Charter cable and started having trouble with Firefox running for awhile and then losing connection to internet. After 5 visits to apple they are telling me it must be Firefox. I Say no. It's more likely to be Lion OS. Has anyone else experienced trouble with an apple laptop losing connections?

Had no trouble (in fact I am in LOVE) with Firefox until my ATT modem died. I switched to Charter cable and started having trouble with Firefox running for awhile and then losing connection to internet. After 5 visits to apple they are telling me it must be Firefox. I Say no. It's more likely to be Lion OS. Has anyone else experienced trouble with an apple laptop losing connections?

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • iPhoto6
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Office Live Update v1.0
  • Displays Java applet content, or a placeholder if Java is not installed.
  • The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
  • RealPlayer Plugin
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:17.0) Gecko/20100101 Firefox/17.0

More Information

Changing routers didn't help. Rebooting modem may have helped.

Tyler Downer
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1196 solutions 7853 answers

This isn't likely to be an issue with Firefox (does your whole laptop lose connection, or just Firefox?). I would also check with your cable company, restart your cable modem, check any routers you have on the line, etc.

This isn't likely to be an issue with Firefox (does your whole laptop lose connection, or just Firefox?). I would also check with your cable company, restart your cable modem, check any routers you have on the line, etc.