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conflict between photobucket & firefox

Posted

firefox is my prefered browser, however a problem with photobucket has occured. Cannot open photobucket and pictures from photobucket which have been posted to a Forum have dissapered!. Yet if I use Google, all is well, no problems at all!!! Yor advise please...cheers

Chosen solution

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

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Installed Plug-ins

  • np-mswmp
  • Shockwave Flash 11.5 r502
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealDownloader Plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.8.638
  • Next Generation Java Plug-in 10.9.2 for Mozilla browsers
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • A plugin to detect whether the Adobe Application Manager is installed on this machine.
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • Motive Plugin for Mozilla Browsers
  • Picasa plugin
  • GEPlugin
  • 4.1.10329.0
  • NPWLPG
  • Adobe Shockwave for Director Netscape plug-in, version 11.5.9.615
  • Garmin Communicator Plug-In 2.9.2.0
  • CANON iMAGE GATEWAY Album Plugin Utility Module
  • LEADTOOLS CMP Plugin DLL

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:17.0) Gecko/20100101 Firefox/17.0

More Information

I have removed Firefox and re-installed, no difference!

iamjayakumars
  • Top 10 Contributor
412 solutions 4875 answers

Chosen Solution

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Question owner

problem fixed. Thank you...cheers

Marymitch 0 solutions 5 answers

This is not a cache problem. It is a firefox/photobucket problem. Please see this thread: https://support.mozilla.org/en-US/questions/950359