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Why am i able to play all videos using google chromo but not with mozilla firefox?(e.g this website videos,www.stomp.com.sg mozilla can't load)


I am able to play all videos from google,but i'm currently using mozilla firefox as my main browser and i can't load some of the video like it will be just a black blank screen. *http://singaporeseen.stomp.com.sg/stomp/sgseen/this_urban_jungle/1506116/shocking_video_shows_biker_ramming_pedestrian.html*

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • Next Generation Java Plug-in 10.9.2 for Mozilla browsers
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.0
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Google Update
  • 5.1.10411.0
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers


  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:17.0) Gecko/20100101 Firefox/17.0

More Information

  • Top 10 Contributor
416 solutions 4930 answers

Helpful Reply

Please check if all your plugins are up-to-date. To do this, go to the Mozilla Plugin Check site.

Once you're there, the site will check if all your plugins have the latest versions. If you see plugins in the list that have a yellow Update button or a red Update now button, please update these immediately.

To do so, please click each red or yellow button. Then you should see a site that allows you to download the latest version. Double-click the downloaded file to start the installation and follow the steps mentioned in the installation procedure.

  • Top 10 Contributor
  • Moderator
10753 solutions 96760 answers

That is pop-up opened via JavaScript, so make sure that you aren't blocking such content.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.

Question owner

Hey thanks alot dude!It helps and now it's working fine!Because i always thought all this i have automatically update function but i don't know why this time it didn't automatically update..now i have set it to auto update again and hope it works now.

Question owner

@ co-el Thanks for your help though,but it's solved by iamjayakumars.Thanks guys..

Leo007 0 solutions 2 answers

I tried updating my plugins and flash player but still not unable to see any you tube video Buffering at link to site . Is there any Mozilla compatiibity isuues with blogspot blog  ? even video from you be video Do i need to re install my mozilla ?

Modified by Leo007

Leo007 0 solutions 2 answers

Helpful Reply

Ok its Fixed now ! by Reinstating Mozilla and flashplayer  :>