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Missing "Reset firefox" option in troubleshooting information page, Firefox 17.0.1 portable

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Missing "reset firefox" option in troubleshooting information page, Firefox portable 17.0.1. I have problems of excess resources used by Firefox unexplained. I tried to use the reset option but can not find on page "Troubleshooting Information". Much appreciate your attention. thanks

Chosen solution

Portable Firefox does not have the Reset Firefox option, as it doesn't have a profile to point to. Also, portable Firefox isn't an official build of Firefox. So, to answer your question, there is no Reset in Portable Firefox, only in Desktop Firefox with a profile in the proper location. The article isn't talking about Portable Firefox since it isn't an official mozilla build.

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Tyler Downer
  • Administrator
  • Moderator
1164 solutions 6639 answers

Firefox portable doesn't have the Reset Firefox Option.

Question owner

Yes, it does. At least that is what is reported in Firefox's help. See http://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems

Tyler Downer
  • Administrator
  • Moderator
1164 solutions 6639 answers

Chosen Solution

Portable Firefox does not have the Reset Firefox option, as it doesn't have a profile to point to. Also, portable Firefox isn't an official build of Firefox. So, to answer your question, there is no Reset in Portable Firefox, only in Desktop Firefox with a profile in the proper location. The article isn't talking about Portable Firefox since it isn't an official mozilla build.

Question owner

Now you have made it all clear to me. When I posted my inquire I remarked that it was a portable version, but didn't know that it was not official and hence not supported. Didn´t also know anything about profiles in the browser since I have always used portable versions that now I realize lack that posibility. Thank you very much Tylerdowner for your post. I really appreciate your answer.